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Tickbox are carrying out a usability review for Bristol City Council's intranet - a service used daily by more than 10,000 council employees.

We have been commissioned by the council to deliver our recommendations on information architecture, content planning and usability for key areas of the Source intranet - the main source of council information and online resources for council employees.

Using user testing, surveys, heuristic analysis and interviews, we are now in the process of delivering our report and recommendations.

Tickbox were commissioned to create the marketing foundations for the Into Somerset project – a new multi-million pound business investment company co-ordinated by the Somerset Strategic Partnership.

Our brief included producing a report on current perceptions of Somerset as a business location, creating branding and marketing concepts for promoting Somerset to businesses and identifying key target markets for Into Somerset.

Working with our partners PFA and the Langdon Partnership, Tickbox drew up a series of robust market research surveys aimed at giving as complete a picture as possible of business’s perceptions of Somerset.

Following thorough analysis of this data, together with extensive desk and interview research, we produced an in-depth report on Somerset’s offering to the business community, and formulated a detailed branding and marketing plan for the county. We also identified in detail the five main target markets for Into Somerset.

The report is now being used as the basis for the long-term marketing of Somerset as a business destination through the Into Somerset project

The economy at large may be reeling from the worldwide 'credit crunch' but internet retailers are still reporting very good business, recent analysis suggests.

A study by Verdict Research says online consumer sales in the UK rose by 35% last year to £14.7 billion.

Verdict said growth of net access and consumers gaining confidence to make more numerous and more expensive net purchases, was behind the increase. They predict British consumers will spend nearly £45 billion online by 2012 - about one-seventh of all purchases.

Mendip Business Life (MBL) is an online business and lifestyle resource centre for Mendip.

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Despite their reputation as 'web wizards', teenagers have more difficulty using poorly-constructed websites than adults do, a US study has found.

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