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Volunteer Makers

Tickbox launches largest national programme on Future of Volunteering for museums

The programme launches at the Museum of London in January

The programme launches at the Museum of London in January

A two-year Arts Council England-funded programme to help museums attract the next generation of volunteers is launching with two regional seminars in London and the North West in January.

Volunteer Makers is a pioneering model developed with museums to meet the challenges and opportunities of a rapidly changing volunteer landscape.

It blends volunteering with public participation, audience development, marketing and digital to grow, manage and inspire a wider, more diverse and active support community for your museum.

The programme will engage with over 500 museums over the next 18 months, including 30 one-to-one workshops and a series of regional seminars.


All programme activity is free to participating accredited museums in England.  A Volunteer Makers Pioneers programme – will measure impact and research of volunteering in the 21st Century – is working alongside the national training programme and is partnering with larger museums and museum networks.

The Volunteer Makers programme launches in January with a Future of Volunteering seminar for London and the South East, held at the Museum of London on 12th January.

This will be followed by the North West seminar at Lancashire Conservation Studios in Preston on January 23rd.

The seminars are aimed at museum leadership, marketing, curators and volunteer managers. Further seminars are to be announced.

Tickbox MD and Volunteer Makers programme director Claire Sully said: “The Museum sector is leading the way in developing innovative models for engaging their communities and we are delighted to be at the heart of this, working across the national Museum Development Network.

“We believe this work will help museums as they connect with and grow a wider, more diverse, support base that will help sustain and grow the sector going forward, and will also prove important for other sectors too”.


Matthew Hick, Chair of the Heritage Volunteering Network said: “HVG is delighted to be running this event with Volunteer Makers. Both our organisations share the same values and we see the Future of Volunteering workshops as an opportunity for volunteer managers within our sector to network, share best practice and develop new ways of working. We also hope that this event will be the first steps towards establishing a support network for our regional Heritage Volunteering Groups.”

“Museum Development North West is pleased to be working alongside Volunteer Makers on this event. Our regional volunteer development programme complements the work they do and we’re looking forward to seeing how we can continue to work together in the future.”  Alex Bird AMA, Sector Development Officer.

Further info for London and South East seminar: http://volunteermakers.org/national-volunteer-engagement-training-programme/volunteer-makers-london-south-east-seminar/

To book NW seminar: https://www.eventbrite.com/e/the-future-of-volunteering-volunteer-makers-north-west-seminar-tickets-30041949279

Full details of the Volunteer Makers, and how to book, visit http://volunteermakers.org or contact hello@volunteermakers.org @VolunteerMakers.


We have moved…

Its business as usual, but from a new home!

Exciting things are happening at Tickbox and we wanted to share the news with you. Our existing client base has fuelled our growth and with Volunteer Makers expanding very quickly we have made the decision to be one step ahead and move into some new, slightly warmer and larger, offices. Snazzy eh!

We’ll still be based in south Bristol but in the comforting offices of the Tobacco Factory.

New officesFeel free to drop by for some freshly brewed coffee or for some lunch in the Tobacco Factory Café. It’s not an excuse to just go to the bar – we promise!

From November 18, 2016 we will no longer be operating from our old address (Baynton Road, Bristol, BS3 2EB).

Now pass me the scissors, lets get unpacked!

Pioneering Volunteer Makers goes national with Arts Council England support

Volunteer Makers, Good TogetherInnovative volunteering programme Volunteer Makers has been given Arts Council England backing to deliver its programme to museums across the UK.

The company behind Volunteer Makers, Bristol-based Tickbox, have been awarded £100,000 from the Museum Resilience Fund to deliver training, support and a national conference to support more than 300 museums in adopting a new model of management and relationship building with their volunteers.

The Volunteer Makers model helps organisations engage, manage and grow their volunteer community, opening up volunteering to a wider demographic and connecting with the “long tail” of volunteers. Changes to traditional funding models mean volunteers are becoming increasing important to organisations and shifting demographics have meant that the traditional model for volunteering management and engagement is proving to be challenging for organisations.

Volunteering is seeing a boom with over 23 million of us volunteering at least once a year (13 million volunteering regularly), creating an annual economic value of 43 billion pounds (ONS figures).

Organisations are understanding that there is a real value to creating a community of volunteers, but it requires effective engagement and strategies.

The Volunteer Makers model is supported by the Volunteer Makers digital platform, which helps co-ordinate, target and manage wider volunteer engagement.

The Volunteer Makers programme is already working with museum networks across the UK representing more than 600 museums and the Arts Council grant will allow us to engage museums in all regions to help them develop a model of 21st century volunteering that promotes diversity in volunteering and helps sustain this vital sector.  Volunteer Makers, Good Together

Phil Gibby, Area Director, South West, Arts Council England, said: ‘This is an innovative project that will deliver tangible benefits to the museums sector and we are delighted to be supporting it.’

Claire Sully, MD of Tickbox, said: “We have worked with museums for 5 years delivering digital training programmes. This has given us an in-depth understanding of the challenges museums face in the 21st century. We have seen the impact of Volunteer Makers in our pilot programme and we are excited about the prospect of taking it to a national platform. What we learn from working with museums we know will benefit other sectors.”

For more information contact: Hello@volunteermakers.org, website: Volunteermakers.org
Claire Sully: Claires @ tickboxmarketing.co.uk.