Terms & Conditions and Copyright Policy

At Tickbox we want our clients to feel secure in the knowledge that they own their own websites. We register your website domain in your name and Tickbox will be registered as the admin/technical contact, so that we can deal with any technical issues on your behalf.

1. Copyright

Your website content e.g. text and photography/images you provide for publishing on the world wide web.

All content you provide is the client's copyright, except in the case of content obtained via 3rd parties. The client is responsible for ensuring copyright laws of third party copy/text, photography/images they supply Tickbox is complied with.

Design e.g. graphic design (e.g. logo/branding), image/photographs that Tickbox provides.

If Tickbox has provided you with a logo, this is your copyright and we can provide other formats for you to use for your brochure and other marketing materials upon request.

If we have sourced images/photography from image libraries or a third party individual/company, then Tickbox would have purchased the license/permission for use on your website. If you wish to re-use these images for other purposes the copyright conditions would have to be further investigated.

Source code e.g. HTML, CSS and dynamic code (PHP. ASP, Perl etc).

Copyright for the source code belongs to the client except where open source common code is used .e.g. rollover buttons, blogs/forums etc, or third party modules or Tickbox and associate companies 'off the shelf products'.

Our source code is built and tested to work in our own hosting environment and we cannot be held responsible for technical issues arising from using your website source code in other hosting environments.

2. Website Warranty Period

Work is under warranty for 3 months after delivery. Bug fixes are made free of charge within that time, outside of that, Tickbox may charge for bug fixes not detailed to Tickbox within those 3 months. This is designed to encourage clients to use and monitor their sites when being used, to ensure a smooth start up of new sites.

3. Variation in Quote

Client acknowledges that as work develops, circumstances beyond Tickbox's control may mean a variation to the specification and restrictions with this quote. Any circumstance resulting in a change to this quote (including, but not limited to, specification, restrictions, costs) shall be notified in writing before work commences on that area. Work will only then commence once the client has agreed in writing to the additional expense.

4. Website Population for CMS and Ecommerce Websites

It is the responsibility of the client to fully populate their website, except when a brochure/static website is supplied.

5. Cancellation

If the project is cancelled once accepted, for reasons outside of Tickbox's control, but the cancellation is before completion of work, you will be charged for the work completed to date on it.

If, for reasons outside of Tickbox's control, the project is cancelled once completed, you will be charged for the full amount.

Tickbox do not offer a refund for cancelled hosting packages.

6. Browser Compatibility

Our websites are compliant with modern browsers including Internet Explorer 6 and 7, Mozilla Firefox, Opera and Safari.

7. Payment Terms

50% advance deposit and 25% on site build being complete (coded) and final balance on site going live. E&OE, quote validity is 60 days.